Frequently Asked Questions

1. What is Bendstock.com?

your go-to online destination for top-quality motorcycle trailers. We offer a diverse selection of durable and reliable trailers designed to make transporting your bike a breeze. Whether you're a seasoned rider or a weekend enthusiast, our easy-to-navigate website and exceptional customer service ensure you'll find the perfect trailer to suit your needs. Shop with confidence and get ready to hit the road with ease!

2. How can I place an order?

Placing an order is simple! Browse our website, select the items you wish to purchase, and add them to your cart. When you're ready, proceed to checkout and follow the prompts to complete your purchase.

3. What payment methods do you accept?

We accept a variety of payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay. For more information, please check our payment options during the checkout process.

4. How can I track my order?

Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment directly on the carrier's website.

5. What is your return policy?

We offer a 30-day return policy on most items. To be eligible for a return, products must be in their original condition and packaging. Please visit our Returns & Exchanges page for more details on how to return an item.

6. How can I contact customer service?

If you have any questions or need assistance, you can contact our customer service team in the following ways:

Phone: +1 (904) 752-5323 

Email: bendstock@hotmail.com 

Address: 21365 NW 2nd Ave, Miami Gardens, FL 33169

7. Do you offer international shipping?

Currently, we only ship within the United States. We are working on expanding our shipping options and will update our customers when international shipping becomes available.

8. How can I check the status of my order?

To check your order status, log in to your account on our website and view your order history. You can also use the tracking number provided in your shipping confirmation email.

9. What should I do if I receive a defective or incorrect item?

If you receive a defective or incorrect item, please contact us as soon as possible at bendstock@hotmail.com or call us at +1 (904) 752-5323. We will assist you in resolving the issue promptly.

10. Do you offer any warranties on your products?

Warranty information varies by product. Please refer to the product description for specific warranty details or contact us for more information.

11. How do I create an account?

To create an account, click on the "Sign Up" button on our homepage and provide the required information. Having an account allows you to track orders, save favorite items, and streamline future purchases.

12. Can I modify or cancel my order after placing it?

Once an order is placed, it is processed quickly to ensure timely delivery. If you need to modify or cancel your order, please contact us immediately. We will do our best to accommodate your request before the order is shipped.

13. How do I sign up for your newsletter?

To sign up for our newsletter and receive updates on promotions, new products, and special offers, enter your email address in the subscription box located at the bottom of our homepage.

14. Do you offer gift cards?

Yes, we offer gift cards in various denominations. You can purchase them directly from our website and use them towards any product available in our store.

15. Where can I find more information about your products?

Detailed information about our products, including specifications and compatibility, can be found on the product pages of our website. If you have any additional questions, please feel free to contact our customer support team.