Refund & Return Policy

Thank you for shopping with Bendstock.com! We strive to ensure you are satisfied with your purchase. If you need to return or exchange an item, please review our Return and Refund Policy below.

1. Return Eligibility

Timeframe: Returns must be initiated within 30 days of the delivery date.

Condition: Items must be in their original, unused condition with all original tags and packaging intact. Items that are damaged, worn, or altered cannot be accepted for return.

Non-Returnable Items: Certain items are non-returnable, including gift cards, clearance items, and personalized products.

2. How to Return an Item

Contact Us: To initiate a return, please contact our customer service team at bendstock@hotmail.com with your order number and the reason for the return.

Return Authorization: We will provide you with a Return Authorization (RA) number and instructions on how to return your item.

Ship the Item: Pack the item securely in its original packaging and include the RA number. Ship the item to the address provided by our customer service team. You are responsible for return shipping costs unless the return is due to a mistake on our part (e.g., incorrect or defective item).

3. Refunds

Processing Time: Once we receive and inspect the returned item, we will process your refund within 5-7 business days. You will receive a confirmation email once the refund has been issued.

Refund Method: Refunds will be issued to the original payment method used for the purchase. Depending on your payment provider, it may take additional time for the refund to appear on your account.

Partial Refunds: If only part of your order is returned, the refund will be adjusted accordingly.

4. Exchanges

Exchanges: If you would like to exchange an item for a different size or color, please return the original item following the steps outlined above and place a new order for the desired item.

Availability: Exchanges are subject to availability. If the item you wish to exchange for is out of stock, we will process a refund instead.

5. Damaged or Defective Items

Report Issues: If you receive a damaged or defective item, please contact us immediately at bendstock@hotmail.com with your order number and a description of the issue.

Resolution: We will provide instructions for returning the damaged or defective item and arrange for a replacement or refund as appropriate.

6. Return Shipping Costs

Responsibility: Unless the return is due to an error on our part or a defective item, the customer is responsible for return shipping costs.

Prepaid Labels: In some cases, we may provide a prepaid return shipping label. Please follow the instructions provided by our customer service team.

Contact Us :

Phone Number : +1 (904) 752-5323

Email : bendstock@hotmail.com

Address : 21365 NW 2nd Ave, Miami Gardens, FL 33169